
Frequently Asked Questions

PREP has ample parking space directly in front of the clinic and is easily accessed on the ground floor at North Dalton Park Sporting Grounds.
This will depend on your Private Health Insurer and your specific cover. Check with your provider to see what you can claim under Exercise Physiology.
At your initial consultation, please bring any documents relevant to your condition. This may include reports, referrals, letters from other health professionals or details around prior treatment.
To every appointment please bring a towel, clothes you feel comfortable moving in and a water bottle.
Yes, please read below.
I agree to notify PREP Health & Performance if I am unable to attend my scheduled appointment with as much notice as possible. If I cancel my scheduled appointment within one clear business day or I do not attend my scheduled appointment, I agree to pay any future bookings in advance at the time of booking either in person, with an over the phone secure card payment, via an invoice link or bank transfer. I acknowledge I will be required to pay the full fee of the appointment and can claim back any health fund rebates after the appointment is completed.
Yes, we will send you a New Client Form to complete online via a secure link.
You will be able to add your personal details in addition to familiarising yourself with our terms and conditions.
Completing this prior to your appointment will reduce any delays in getting started with your consultation.

