Question 1

Where can I park?

Accepted Answer

PREP has ample parking space directly in front of the clinic and is easily accessed on the ground floor at North Dalton Park Sporting Grounds.

Question 2

How much can I claim on private health?

Accepted Answer

This will depend on your Private Health Insurer and your specific cover. Check with your provider to see what you can claim under Exercise Physiology.

Question 3

Do I need to bring anything to my appointment?

Accepted Answer

At your initial consultation, please bring any documents relevant to your condition. This may include reports, referrals, letters from other health professionals or details around prior treatment. 
To every appointment please bring a towel, clothes you feel comfortable moving in and a water bottle.

Question 4

Does PREP have a Cancellation Policy?

Accepted Answer

Yes, please read below.

I agree to notify PREP Health & Performance if I am unable to attend my scheduled appointment with as much notice as possible. If I cancel my scheduled appointment within one clear business day or I do not attend my scheduled appointment, I agree to pay any future bookings in advance at the time of booking either in person, with an over the phone secure card payment, via an invoice link or bank transfer. I acknowledge I will be required to pay the full fee of the appointment and can claim back any health fund rebates after the appointment is completed.

Question 5

Do I need to do anything prior to my first appointment?

Accepted Answer

Yes, we will send you a New Client Form to complete online via a secure link.

You will be able to add your personal details in addition to familiarising yourself with our terms and conditions.

Completing this prior to your appointment will reduce any delays in getting started with your consultation.

Frequently Asked Questions

Where can I park?

How much can I claim on private health?

Do I need to bring anything to my appointment?

Does PREP have a Cancellation Policy?

Do I need to do anything prior to my first appointment?

Physiotherapy

Clinical Exercise Physiology